Essay on Scooter-Free Service: Is Troopy on Par with Its Competitors?

In its beginnings in 2018, Troopy chose to focus on thermal scooters. A decision that could be justified, but which, obviously, became too difficult to maintain. Four years later, the Île-de-France company changes everything and bets on electric models.

Troopy must quickly prove itself, as its new service arrives at a pivotal moment. Soon, Paris will only allow three scooter-sharing operators in its streets. Currently, four share the market: Cityscoot, Yego, Cooltra, and recently Troopy. The verdict is expected early 2023.

Since its launch in October, Troopy’s service has been gradually gaining momentum. By mid-November, there were about 500 electric 50 cc scooters in operation. This number is expected to reach 1,600 by June 2023. Troopy also offers 125 cc equivalents, which set it apart. Fewer in number (around 120 vehicles), these are also located in specific areas, in Paris and Courbevoie (Hauts-de-Seine). The 50 cc scooters are spread throughout Paris intra-muros.

Application

To use Troopy’s electric scooters, it is mandatory to go through the dedicated app. This is also where registration takes place, during which the user must provide the usual documents (identity card, credit card number, driver’s license, and possibly a 125 training certificate). The process is fairly simple, despite some initial delays that are expected to disappear over time.

Once the registration is approved by Troopy, the user can start using the service. The app displays available scooters nearby on a map, indicating the remaining autonomy, the estimated walking time to reach the vehicle, and the license plate. Unlocking and starting the scooter is still done via smartphone. The designated parking zone for the scooter at the end of the trip is clearly marked on the map. Since this zone varies depending on the model chosen, it’s important to pay attention to this information.

Scooter

The main feature of Troopy is offering a 125 cc equivalent in addition to the 50 cc. Specifically, it’s the Yamaha E01, still in prototype stage. Yamaha is using this partnership to assess the relevance of its technical choices. Despite its somewhat special status, this scooter shows no bad surprises. Starting is a bit complex for a free-floating scooter, but the rest of the experience is very promising. Accelerating smoothly without being abrupt, the power mode engaged, the E01 can reach 90 km/h (or slightly more on the speedometer) and demonstrates real ease on the ring road. The chassis also impresses, ensuring both reassuring handling and top comfort.

For the 50 cc, Troopy has opted for the Yamaha NEO’s. Also a very suitable choice, as this small scooter is perfectly adapted for urban use. Its lightness and performance make rides quite enjoyable. Its ease of use is almost comparable to that of Cooltra’s scooter, currently a reference among electric two-wheelers in Paris. The NEO’s and E01 are equipped with two helmets with caps, a protective skirt, and a phone holder.

Pricing

The price varies depending on the scooter. Expect €0.38 per minute for the 50 cc, and €0.48 per minute for the 125 cc. When the rental is paused, Troopy charges half the rate, i.e., €0.19 per minute for the 50 cc, and €0.24 per minute for the 125 cc.

As with this type of service, costs can quickly add up with frequent use. Prepaid packs allow for a lower per-minute rate. Troopy also offers a €9 monthly subscription which provides a 10% discount on all trips. However, there is nothing comparable to Yego’s €119/30 days subscription (up to 100 minutes/day) for the 50 cc equivalent.

Test Summary Troopy

For a first experience, it’s a successful one. With its well-made electric two-wheelers and efficient service, Troopy has nothing to be ashamed of compared to its competitors. The number of available scooters is still somewhat limited, but this flaw will be gradually addressed. The presence of a 125 cc model is advantageous, especially since Yamaha’s offering is convincing. However, due to higher costs and lower availability (fewer vehicles and very restricted zones), this scooter will inevitably play a secondary role compared to the NEO’s.