“Satisfied or Swapped” on all Peugeot electric vehicles!

Peugeot offers a unique deal to promote electric transition. Not satisfied with your car? Swap it!

As part of its commitment to electric mobility, Peugeot is launching an unprecedented initiative on the French market. In collaboration with Stellantis Finance & Services, the brand offers a “Satisfied or Swapped” deal. This allows private customers to test a 100% electric vehicle for three months to see if it meets their needs. But simple on paper, this offer is not as straightforward in reality!

With the “Satisfied or Swapped” offer, Peugeot hopes to alleviate the last remaining hesitations of its customers by providing an extended trial period. The offer is free and automatically available to individuals subscribing to an Operating Lease with Purchase Option (LOA) or a Long-Term Rental (LLD) between April 15 and July 15, 2025.

Specifically, customers have 90 days or 3,000 km (whichever comes first) from delivery to evaluate their electric vehicle. If during this period they find the model unsuitable, they can replace it with another new non-electric Peugeot model. This is indeed an exchange and not a refund, with the obligation to leave the 100% electric world and switch to a combustion or hybrid vehicle. This transition then requires subscribing to a new LOA or LLD. During the waiting period, estimated at three months, customers continue using their initial electric vehicle until the replacement model is received.

Despite its ambition, this initiative could face obstacles. On the customer side, the constraints related to setting up an LOA or LLD, combined with the waiting times for a replacement vehicle, might discourage some customers who could end up frustrated with a car they do not like. On the brand side, Peugeot faces significant financial risks. If the operation succeeds—or fails, depending on the perspective—and customers exchange cars en masse, the manufacturer could end up with a large fleet of recent, devalued used cars that are not eligible for the Eco Bonus. However, it’s likely these risks have been anticipated and provisioned.

Peugeot clearly demonstrates a desire to support its customers in the transition to electric mobility while seeking to reduce the uncertainties associated with it. However, the success of this strategy will depend on its ability to manage operational and financial challenges, or else this ambitious initiative could turn into a real fiasco.

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