Pressing the Two Knobs on the Steering Wheel: Tesla’s Magic Solution

This page is translated from the original post "Enfoncer les deux molettes du volant, la solution magique de Tesla" in French.

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Volant Tesla steering wheel

Here is a common troubleshooting procedure to resolve minor software bugs on a Tesla via the steering wheel.

On a Tesla, simultaneously pressing both dials on the steering wheel allows you to restart the central screen (the main user interface) without completely restarting the car. This can be useful if the screen freezes, displays anomalies, or does not respond properly. This infotainment system restart does not affect the vehicle’s driving, and all other essential systems, such as driving and braking, continue to operate normally during this process.

Here are some common problems that can be resolved by this method:

  • The central touchscreen may sometimes freeze or become slow to respond. This can be due to system overload or minor software errors.
  • Users may encounter difficulties connecting or using their phone via Bluetooth, including frequent disconnections or lack of sound for calls or music.
  • Sometimes, the GPS navigation system may struggle to load or track the vehicle’s position. If the GPS app is not functioning properly or freezes, this can be fixed with a restart of the central interface.
  • Users may experience audio issues such as no sound when playing music or a podcast, or bugs in video playback through services like Netflix or YouTube.
  • The central screen may sometimes fail to display images from the cameras (especially the ones for parking) or information from proximity sensors properly.
  • If a software update fails to install correctly, it may cause temporary bugs in the interface or functionalities.
  • This includes unresponsive buttons or the inability to access certain menu sections (such as climate settings, media management, or vehicle settings).
  • If the synchronization between the mobile Tesla app and the vehicle is not working correctly, restarting the screen can restore the connection, especially when certain features like remote start or battery status monitoring become unresponsive.
  • Sometimes, information about the battery charging status or remaining percentage may not display correctly.
  • If the Autopilot or certain autonomous driving functions exhibit erratic behavior or do not work well.

What are the limitations of this method?

While restarting the screen fixes many software problems, it does not resolve hardware issues or deeper bugs related to the car’s firmware. For persistent problems, Tesla typically offers a software update via the cloud, or as a last resort, a trip to the service center. If these issues occur frequently, it may be advisable to contact Tesla to check for available updates or patches.

ALSO READ: Tesla: why you should not rely on the displayed range?

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